Customer care

Complaint management, letters of complaint and apology and fixing problems.

B1 (Intermediate)

B2 (Upper-intermediate)

C1 (Advanced)

C2 (Proficiency)

( 4.0 )

Complaint management, letters of complaint and apology and fixing problems.

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189.95 KB

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834.60 KB

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286.80 KB

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1.03 MB

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250.61 KB

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2.62 MB

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239.29 KB

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331.66 KB

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328.25 KB