If you work in the hospitality sector or plan to pursue a career in hospitality and tourism, you are aware of how critical your English language skills are for your success. The Professional English Course for Hotel Staff has been carefully prepared to improve your English communication skills that you need in your daily workflow and to guide you through various scenarios commonly encountered in hotel environments.<

Upon successfully completing the professional English course for hotel staff:

• You will have full command of the terminology used in the hospitality industry and commonly used English phrases in the sector.


• You will be able to communicate fluently and more professionally in English with your guests, colleagues, and managers.


• You will feel more confident and motivated in the workplace.


• You will provide your guests with an unforgettable experience by communicating flawlessly.


• By improving your English speaking skills, you will gain a sought-after qualification in the accommodation sector and be able to advance rapidly in your career.

Learn English with the most effective methods:

• Practice English speaking with realistic role-playing games.


• Strengthen your English vocabulary with dialogue-based activities, listening exercises, and reading comprehension tasks.


• Enhance your ability to communicate professionally with guests from different cultures by learning cultural behavior patterns.

Enrol in the English course for hospitality and tourism today to enhance your success in the tourism sector and perfect your English language skills. Taking this step for your future will help create new career opportunities in a short period of time.

The Online English Course for the Hotel Industry topics:

1. Introductions
   

   Talking about name, jobs and nationalities

2. The check-in
   

   Replying to requests for rooms and welcoming the guests

3. The hotel bedroom
   

   Describing standard and luxury hotel room

4. Bathroom and porter
   

   Describing a bathroom, showing a guest the room

5. Services in the hotel
   

   Facilities in the hotel, opening and closing times

6. Location of facilities
   

   Giving directions to facilities in and near the hotel

7. Room services
   

   Understanding and checking room service, explaining, apologising

8. Problems and solutions
   

   Dealing with guest problems, offering solutions, explaining how things work

9. Taking bar orders
   

   Offering, describing what is available, dealing with payment

10. In the restaurant
    

    Welcoming guests, taking orders for the starter, main course, and drinks

11. In the restaurant 1
    

    Welcoming guests, taking orders for the starter, main course, and drinks

12. In the restaurant 2
    

    Dealing with orders for desserts and coffee, payments

13. Places to visit
    

    Suggestion and describing places to visit

14. Enquiries
    

    Understanding and replying to written requests about room prices and conference facilities

15. Using the phone
    

    Dealing with room bookings and messages by phone

16. The check-out
    

    Dealing with payment, queries on the bill, and saying goodbye