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Customer care

Language Learning > English > Business English > Esp - English For Specific Purposes > Sales & Purchasing

Complaint management, letters of complaint and apology and fixing problems.

B1 (Intermediate)
B2 (Upper-intermediate)
C1 (Advanced)
C2 (Proficiency)

2023-08-02 11:17:41

Jobs and responsibilities

Language Learning > English > Business English > Esp - English For Specific Purposes > Sales & Purchasing

Job titles and typical tasks, talking about your job, goals, objectives and targets.

B1 (Intermediate)
B2 (Upper-intermediate)
C1 (Advanced)
C2 (Proficiency)

2023-08-02 11:23:56

Negotiations

Language Learning > English > Business English > Esp - English For Specific Purposes > Sales & Purchasing

Tips for successful negotiations, discussing terms and conditions and using conditionals.

B1 (Intermediate)
B2 (Upper-intermediate)
C1 (Advanced)
C2 (Proficiency)

2023-08-02 11:30:52

New contacts

Language Learning > English > Business English > Esp - English For Specific Purposes > Sales & Purchasing

Trade fairs, introducing yourself and making small talk and sending follow-up emails.

B1 (Intermediate)
B2 (Upper-intermediate)
C1 (Advanced)
C2 (Proficiency)

2023-08-02 12:10:11

Orders

Language Learning > English > Business English > Esp - English For Specific Purposes > Sales & Purchasing

Placing and taking orders, checking and confirming information and dealing with figures.

B1 (Intermediate)
B2 (Upper-intermediate)
C1 (Advanced)
C2 (Proficiency)

2023-08-02 12:20:07

Presenting a product

Language Learning > English > Business English > General Business English > Presentation Skills

Useful language for presenting products to buyers.

B1 (Intermediate)
B2 (Upper-intermediate)
C1 (Advanced)
C2 (Proficiency)

2023-08-02 12:27:51

Describing trends

Language Learning > English > Business English > General Business English > Presentation Skills

Language for describing change.

B1 (Intermediate)
B2 (Upper-intermediate)
C1 (Advanced)
C2 (Proficiency)

2023-08-02 12:30:12

Launching a product

Language Learning > English > Business English > General Business English > Presentation Skills

Presenting a product's unique selling points.

B1 (Intermediate)
B2 (Upper-intermediate)
C1 (Advanced)
C2 (Proficiency)

2023-08-02 12:34:12

Decision-making meetings

Language Learning > English > Business English > General Business English > Meetings

Language for putting forward proposals, agreeing and disagreeing and avoiding making a decision.

B1 (Intermediate)
B2 (Upper-intermediate)
C1 (Advanced)
C2 (Proficiency)

2023-08-02 12:38:17

Managing questions

Language Learning > English > Business English > General Business English > Presentation Skills

Techniques for dealing with difficult questions.

B1 (Intermediate)
B2 (Upper-intermediate)
C1 (Advanced)
C2 (Proficiency)

2023-08-02 12:44:05

A cool room

Language Learning > English > English For Kids > Reading

Reading comprehension and vocabulary related to things in a room.

A1 (Beginner)

2023-08-03 11:49:40

A helping hand

Language Learning > English > English For Kids > Reading

Reading comprehension and vocabulary related to raising money for charity.

B2 (Upper-intermediate)

2023-08-03 11:52:49

Ancient civilisations

Language Learning > English > English For Kids > Reading

Reading comprehension and vocabulary related to the Shang Dynasty.

B2 (Upper-intermediate)

2023-08-03 11:56:58

At the cafe

Language Learning > English > English For Kids > Reading

Reading comprehension and vocabulary related to cafes.

A1 (Beginner)

2023-08-03 11:58:52

Australia

Language Learning > English > English For Kids > Reading

Reading comprehension and vocabulary related to Australia.

B1 (Intermediate)

2023-08-03 12:01:07

Captain Linda

Language Learning > English > English For Kids > Reading

Reading comprehension and vocabulary related to boating.

A2 (Elementary)

2023-08-03 12:03:19

Clever creatures

Language Learning > English > English For Kids > Reading

Reading comprehension and vocabulary related to intelligent animals.

B2 (Upper-intermediate)

2023-08-03 12:05:26

Eating round the world

Language Learning > English > English For Kids > Reading

Reading comprehension and vocabulary related to international food.

B1 (Intermediate)

2023-08-03 12:09:04

Endangered animals

Language Learning > English > English For Kids > Reading

Reading comprehension and vocabulary related to endangered species.

B2 (Upper-intermediate)

2023-08-03 12:10:53

Extreme nature

Language Learning > English > English For Kids > Reading

Reading comprehension and vocabulary related to extreme nature.

B2 (Upper-intermediate)

2023-08-03 12:14:25
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